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Meeting invites going to SPAM

michellehill
Newcomer
Newcomer

‎2022-05-31 10:58 AM

I recently started using Zoom for my video calls. I have Zoom integrated with Zoho CRM and create the meeting from the CRM. I have SPF and DKIM set for Zoho but the meeting invites are going into SPAM folders. I was previously using Zoho Meeting and never had an issue with meeting invites going into SPAM. Do I need to do a DNS verification for Zoom?

1 REPLY 1

DorothyDorothy
Newcomer
Newcomer

‎2025-07-17 10:58 AM

I would also like to know how to prevent Zoom emails going into recipients' spam. The knowledge base appears to be out of date.

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