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2025-07-16 09:52 PM
I am using Firefox. When I used to click on a Zoom link, I would get a dialog box that looked like this:
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Allow https://us04web.zoom.us to open the zoomus link with zoom.us?
Choose a different application.
[] Always allow https://us04web.zoom.us to open zoomus links
[Cancel] [Open Link]
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However, I made the mistake of choosing "Choose a different application" and picking Firefox, which did not work at all. Now, I get the following dialog box:
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Allow https://us04web.zoom.us to open the zoomus link with zoom.us?
You'll need to choose an application.
[] Always allow https://us04web.zoom.us to open zoomus links
[Cancel] [Choose Application]
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When I click on "Choose Application", it shows me Firefox and zoomus. I don't want the Firefox option there anymore. How do I get back to the original dialog box? I have tried clearing all my browser data, which did not fix it.
Solved! Go to Solution.
2025-07-17 10:38 AM
Never mind. I figured it out. This had more to do with Firefox than it did with Zoom. I had to uninstall Firefox and delete the folder Library/Application Support/Firefox to get rid of all Firefox user data. I then reinstalled Firefox and started over. There is more detailed info at https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer
2025-07-17 10:38 AM
Never mind. I figured it out. This had more to do with Firefox than it did with Zoom. I had to uninstall Firefox and delete the folder Library/Application Support/Firefox to get rid of all Firefox user data. I then reinstalled Firefox and started over. There is more detailed info at https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer