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Low Bandwidth Detection

sandy0456
Newcomer
Newcomer

‎2022-09-26 06:44 AM

Hello,

 

We are receiving all these LOW BANDWIDTH DETCETIONS

We have 450Mbps speed/120Mbps for both LAN/Wi-fi connections, and still we receive these messages when the users are on zoom call. Users tried to disable the HD-Quality video and still we receive this error messages, in the middle of the meetings and Sometime, when the user share the screening. I am 100% sure, there is not issue with the Network end, and user hold quality device.

We don't have any firewall rules to block the Peer-peer connections, and we don't have any issues on Network Links. How can we resolve this issue? Is it common Issue with Zoom application?

Can someone help me with answers? Thank you

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