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Lost Zoom Recording

KarenMcC
Newcomer
Newcomer

While using my MacBook Air, I recorded a meeting. At the end of the meeting, the file converted, but when I tried to save it, it vanished. There is no sign of it in my history. Any suggestions on how to retrieve it?

2 REPLIES 2

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @KarenMcC 

Welcome to the Zoom Community! We're glad to have you here.

Kindly check this article that can help you with locating your local and cloud recordings.

Should you need further assistance, please let us know. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @KarenMcC

Did you see the previous response?
If it has resolved your inquiry, please press the Accept as Solution.

Should you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?