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How to share a cloud recording without the transcript or chat info

coby8
Newcomer
Newcomer

‎2024-10-14 11:45 AM

I'm trying to send out a presentation recording, but for confidentiality reasons, I don't want the Transcript or Chat info to show up as both of those include participant's names.  When I go into the Share Settings, I specifically say not to include either one, and I 've made sure to save those preferences.  I've tried doing this several times, but it continues to include the entire Transcript and Chat.  I've tried sending it to another email not associated with my Zoom account thinking that might be the issue, but it continues to include both.  Can't figure out what the problem is....

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