How long until cloud recording available?

[pado2021]

Hi there,

I've just had a meeting, and it was recording on the cloud. 

I can't see it on my account - does anyone know how long until it becomes available?

 Thanks for the help!

[Rupert]

Hi @pado2021 

"Cloud recordings generally take about 2 times the meeting duration to process. Due to unusually high volume during the COVID-19 pandemic, cloud recordings may require extra processing time that may take up to 24 to 72 hours."

https://support.zoom.us/hc/en-us/articles/203741855-cloud-recording

Please Accept as Solution if this answers your question.

Rupert

[pado2021]

Hi Rupert,

Many thanks. Should I see a 'video recording processing' section while I wait for the timeframe you outlined above? 

I want to be sure that the meeting was definitely recorded!

Thanks for your help!