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Zoom AI Companion2022-03-17 02:24 PM
I couldn't launch my meeting that I was the host of today even though I downloaded Zoom app again and reinstalled it (uninstalled the older Room app). I could get into Zoom, create the meeting but starting the meeting became an issue. Thanks!
2022-03-17 03:05 PM
Hi @Cheryle , Are you getting an error message when starting the meeting?
2022-03-18 02:15 AM
Yeah did you get an error message?
2022-03-25 09:22 AM
@Cheryle Are you still having the issue? If yes, let us know what is the error message if in case you get one.
2022-03-30 08:36 PM
Hi! Im getting the same issue. It's error 300. and wont get resolved using the reinstall method
2022-03-31 11:47 AM
@JJplus was this working before? Are you using the Zoom desktop app or mobile app? Are you also able to sign in to Zoom via the web portal - https://Zoom.us and try to test if you can join the meeting from there. Also make sure you have the Zoom application updated.
If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.
2022-03-31 10:39 PM
Yeah it was working before on my Mac, both desktop and app. I changed my laptop so needed to reinstall zoom yesterday. Apparently, the zoom app and desktop wont launch both on safari and chrome if I use my personal account with login through Facebook. But it works if I use my company zoom account using email log in
2022-04-01 01:17 PM
Hi @JJplus ,
I suggest that you open up a support ticket via this link https://support.zoom.us/hc/en-us/requests/new. To ensure that this issue/concern is looked at within your Zoom account.
If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.
2022-04-02 10:43 PM
Thank you so much!
2022-04-04 02:10 PM
Hi @JJplus ! You have some responses to your discussion worth noting. Have any of these answered your question? If so, don’t forget to mark the reply as an accepted solution!