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2021-08-18
07:25 AM
- last edited on
2022-03-25
10:04 AM
by
Bri
Hello!
When I go to galley mode, all the participants go black. I can interact with then, using the right click, and in the presentation mode, I can see that when I move the division on the screen, part of the participants is shown.
Anyone has encountered something like this and solved it?
I already updated the app, reinstall, and still goes black like this.
2021-08-18 07:47 AM
Hi,
Can you try to uninstall then do fresh install latest version of zoom from https://zoom.us/download ?
2023-08-08 08:21 AM - edited 2023-08-08 08:22 AM
I'm having the exact same issue. Did anyone find a fix for this? Speaker view shows video
2023-08-08 08:59 AM
Hi @TeschnerK this discussion is an issue from 2021; could you please attempt to Update Zoom to the latest version and see if this resolves your issue? Thanks!