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Fixing how I connect

sktnggtr
Newcomer
Newcomer

Hello.  For some reason, my Zoom is trying to connect to us06web.zoom.com.cn.  This is in China, while I am in the United States.  As a result, my Zoom is no longer connecting.  How can I change this so I connect in the US?  Thank you.

7 REPLIES 7

shinshin1234
Newcomer
Newcomer

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The problem is that this is not a legitimate site and I can't access Zoom.  I need this for my business.

I translated the other user's reply, and when i selected the gov option, it told me i couldnt sign in that way (understandably, I don't work for the government) but then when i returned to the dropdown zoom.us was there where it wasn't before. 

L_M_S
Newcomer
Newcomer

I am having the same problem 

shinshin1234
Newcomer
Newcomer

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matt_t_katt
Newcomer
Newcomer

I am having the same problem.

Just for S&G I decided to try to .gov version. Got a login error, but then the dropdown changed from .cn and .gov to zoom.us and I was able to log in.