cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

EventBrite will not connect to Zoom

JosephK
Newcomer
Newcomer

‎2021-10-28 04:25 AM

Hi,

Trying to connect eventbrite to zoom and I get the following error: You cannot authorize Eventbrite 2.0 -

You cannot install the app because you don't have the required permissions. Please contact your IT administrator for permission and try again



Then told to go to : 

User and Permission Management >View and Edit "Users"

I am working on the back end and have all permisson access .
0 Likes
6 REPLIES 6

ChrisO
Specialist
Specialist

‎2021-10-28 04:47 AM

Can you verify that you have a role that includes the ability to add Apps from the marketplace? The setting is under Role Management>>Advanced Features. The edit box on right needs to be checked.

ChrisO_0-1635421626924.png

 


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***
0 Likes

JosephK
Newcomer
Newcomer
In response to ChrisO

‎2021-11-16 05:45 AM

Hi Chris,

I went looking for this and I am unable to find this option, even though I own the account

0 Likes

ChrisO
Specialist
Specialist
In response to JosephK

‎2021-11-16 06:07 AM

Is this a corporate account or single user account?


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***
0 Likes

JosephK
Newcomer
Newcomer
In response to ChrisO

‎2021-11-16 06:53 AM

It kind of both, I pay for the account but it is through BNI

0 Likes

ChrisO
Specialist
Specialist
In response to JosephK

‎2021-11-16 07:15 AM

If it's through a secondary Broker then you most likely do not have complete admin rights which is what would be required to see the user role settings.


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***
0 Likes

JosephK
Newcomer
Newcomer
In response to ChrisO

‎2021-11-16 08:03 AM

Thanks, I will reach out to them.

0 Likes