EventBrite will not connect to Zoom

[JosephK]

Hi,

Trying to connect eventbrite to zoom and I get the following error: You cannot authorize Eventbrite 2.0 -

You cannot install the app because you don't have the required permissions. Please contact your IT administrator for permission and try again

Then told to go to : 

User and Permission Management >View and Edit "Users"

I am working on the back end and have all permisson access .

[ChrisO]

Can you verify that you have a role that includes the ability to add Apps from the marketplace? The setting is under Role Management>>Advanced Features. The edit box on right needs to be checked.

[JosephK]

Hi Chris,

I went looking for this and I am unable to find this option, even though I own the account

[ChrisO]

Is this a corporate account or single user account?

[JosephK]

It kind of both, I pay for the account but it is through BNI

[ChrisO]

If it's through a secondary Broker then you most likely do not have complete admin rights which is what would be required to see the user role settings.

[JosephK]

Thanks, I will reach out to them.