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2022-10-25 02:18 AM
We use the registration element for our meeetings and some users are unable to register as they receive an error saying their email address is invalid. It is from a university, so does not take the standard format . Their email address looks like this ***********. Any advice?
2022-10-26 07:53 PM
I'm responding as "I have the same/similar problem" so I can follow the responses to the original poster.
we have a similar problem with one person (with her personal gmail account, and also has a Zoom account for work, but I have no information on that account). She gets invalid email address when trying to join our Zoom meetings. (we're an all volunteer organization.)
2023-08-04 04:58 PM
I am having that same problem right now. Zoom registration is failing for multiple people trying to register. I tried manually registering that person and received the same error message. I also got captcha'ed almost to death.