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Error code 403 Forbidden

kamilin
Newcomer
Newcomer

When entering the page I get error 403 Forbidden, pliss help 

9 REPLIES 9

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @kamilin 

Welcome to the Zoom Community! We appreciate your contribution.

Can you kindly confirm what page you are trying to access and what are you using to access it?

I look forward to your response.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

I have the same problem. I connect to the site zoom.us

Hello @MGSR 
For few weeks Zaporizhzhya Ukraine have a same issue, some of our providers have fallen under "sanctions" that were intended for our aggressive neighbors. But Zaporizhzhya is not under occupation. We still need communication. Providers do not want to solve this issue on their own, as well as contact you. How can I regain access to zoom authorization? As a system administrator, I am running out of words to explain to colleagues that it is not my fault that zoom does not work.

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Mr_dennik_zp,


We do apologize for the inconvenience. For regulatory reasons, users in these regions are currently unable to access Zoom services.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

I have the same issue. I try to log in from Kharkiv, Ukraine. This region is not in the list of regions. Why is the error "403 Forbidden" happening?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Ramus! Kindly try logging out and logging back in; if you are using a VPN, kindly disable it. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

How to fix it?

mohd_irfan
Newcomer
Newcomer

i am using from india i too getting smae kind of message when i use it in webpage
The resource you were trying is forbidden
and rate limit error in normal auth Api also

MGSR
Community Moderator | Employee
Community Moderator | Employee

Welcome to the Zoom Community, @mohd_irfan! Ensure that your API key, secret, or OAuth token is valid and has the appropriate scopes or permissions. Avoid using a VPN, and try clearing your browser cache before attempting again.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?