Hi, @Denisa20.
I assume for the moment that you are on a Pro account... possibly on your own account, with no other users.
Translated Captions is an add-on for Pro accounts and Business accounts (but included in Business Plus accounts). Monthly it's $5 per user, or annually for $50 per user. While logged into the Zoom Web Portal (https://zoom.us), view the Pricing page (https://zoom.us/pricing) and search for this:
Go through the process of obtaining a license. Afterward, you need to assign that license to your Zoom user; see this Zoom Support article:
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064911
Then, follow this Zoom Support article for information on how to enable the feature for your account:
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059081
(Note: You may have to enable at the Admin/Account level and the User level).
At that point, the Translated Caption should be enabled for you during meetings and webinars.
If you are not on a Pro or Business account...
You might need to contact your organization's Zoom admin for assistance.
