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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Email Confirmation

A_A
Newcomer
Newcomer
 

 I would like to change new Gmail account because my previous email cannot access it. When I change with Gmail account confirmation code sent to the previous ones. So, I can't change it now. Please give me advice what should we do and how can change account without previous email access. I am looking forward from your response.

1 REPLY 1

Mok
Zoom Employee
Zoom Employee

Hi @A_A ,  I would suggest that you log a request with Zoom Support at https://support.zoom.us/hc/en-us/requests/new so they can further assist you with this request.