cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Downloading Recordings

user2727L
Newcomer
Newcomer

Hi, I can't download my recordings anymore. The only choices I see are share, move location and delete.

 

thank you.

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @user2727L.

 

I think you are looking in the Admin -> Account Management -> Recording Management area:

Ray_Harwood_0-1678146670051.png

 

The Download option you're accustomed to seeing is located in the Personal -> Recordings menu:

Ray_Harwood_1-1678146797928.png

 

Try there...


Ray -- check out the GoodClix website or the Z-SPAN website.