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Computer went down before I could save local recording

piagemmer
Newcomer
Newcomer

‎2021-08-29 02:28 AM - last edited on ‎2022-03-14 02:15 PM by Community Moderator | Employee

Hello,

 

In the middle of the savingprocess my computer restartet and now I cannot find my redording of the meeting. Is it lost forever or can I find it somewhere...?

 

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2 REPLIES 2

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2021-09-08 12:30 PM

Hi @piagemmer! Welcome to the Zoom Community!
 

You should be able to manually convert your local recording by following these steps: https://support.zoom.us/hc/en-us/articles/201362753-Troubleshooting-failed-conversion-of-local-recor...

 

If you found this helpful, please mark it as Accept as Solution. Thank you! 


Carla (she/her/hers)
Zoom Community Team
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RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-03-14 02:17 PM

Hey @piagemmer  just checking in on Carla's reply! Was this helpful? If so, I will go ahead and mark Carla's reply as the solution; otherwise, would be willing to help further troubleshoot if you're still running into any issues! 

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