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Cloud Recordings

MostafaEmad
Newcomer
Newcomer

‎2023-03-25 04:36 PM

Hello,

I changed my card information in the bank and i forgot to update my payment info in the account and then i suddenly noticed that my cloud recording plan expired i have then paid my late invoices and i did not re-upgrade my account to pro yet so my question os if i did so will i regain access to my recordings ?

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2 REPLIES 2

Ohkawa
Community Champion | Customer
Community Champion | Customer

‎2023-03-25 08:30 PM

@MostafaEmad 

I think you should contact Zoom Support.

Submit a request – Zoom Support

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MostafaEmad
Newcomer
Newcomer
In response to Ohkawa

‎2023-03-27 01:42 PM

They are not replying to me at all

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