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Change Webinar Size, go over 500 atteendes.

Hiello
Newcomer
Newcomer

I have a Occurrence webinar. When I set it up for the first time I had priceplan that allowed 500 atteendes, Now I upgraded my priceplan to a plan that allowing 1000 atteendes but my occurrence webinar that is 1 time every week still only have Webinar Size maximum 500 attendees. Is there a way to solve this or do I need to close this occurrence webinar and open a new one?

I would like not to open a new one bcs I dont want to change the linc to the meeting. 

1 REPLY 1

DeniseLahat
Community Champion | Customer
Community Champion | Customer

Have you assigned the license to the user?  Check under Admin\user management.  The new capacity should apply to all your webinars so no need to create a new link.

 

If this was helpful pls Accept as Solution

Denise Lahat
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