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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Cannot log in

StillCantLogIn
Newcomer
Newcomer

‎2023-04-16 09:42 PM

I receveid an email saying that my zoom login was compromised. I reset it and could not log in. I reset it again, and again. In time, I was locked out for "30 minutes."

 

Twelve hours later I am still locked out. Such an inconvenience.

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1 REPLY 1

willjoe2442
Contributor I
Contributor I

‎2023-04-17 02:33 AM

How to troubleshoot Zoom sign-in issues
Check if your internet connection is stable.
Review your app version and then upgrade as necessary.
Uninstall the app, then download and reinstall it.
Clear Zoom cache and cookies from the settings.
Restart your device or browser.

 

Regards

Will

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