Can't use cloud recording
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2023-02-15 12:00 PM
Hey there! I'm trying to enable cloud recoding, but zoom is telling that I don't have enough storage. However, I've deleted all me previous recordings already. Can someone help me?
PS.: My clip is in Portuguese, but basically Zoom shows me that I've used 73,32GB of 5 GB that were available lol. Also, there are no recordings.
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2023-02-15 12:07 PM
Hello,
I suggest you submit a ticket with Zoom support (https://support.zoom.us/hc/en-us/requests/new)
Regards