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Can Zoom re. send an original cloud recording?

BRobinson
Newcomer
Newcomer

I recorded a staff meeting today.  I needed to cut out about 15 minutes in the middle of the presentation ... unfortunately, the piece that was saved was the piece that I cut!  

 

This is only the 2nd or 3rd recording that I've done and the first one that required editing afterwards and obviously, I need more training!

 

Is Zoom able to re-send to me the original Cloud recording so I can try again?

 

 

1 ACCEPTED SOLUTION

Bort
Zoom Employee
Zoom Employee

If it was a local recording, unfortunately, you have the only copy of that recording. 

If it was a cloud recording, you can just download a fresh copy from the Recordings page. 

View solution in original post

1 REPLY 1

Bort
Zoom Employee
Zoom Employee

If it was a local recording, unfortunately, you have the only copy of that recording. 

If it was a cloud recording, you can just download a fresh copy from the Recordings page.