Authorised attendees only? | Community
Skip to main content
A
Newcomer
akr
Newcomer
February 17, 2022
Question

Authorised attendees only?

  • February 17, 2022
  • 1 reply
  • 0 views

Hello

Some of my clients are getting a message that the meeting is for 'authorised attendees only' and having to sign in. Half of them are having no problem. I've checked settings and the permissions are set correctly. What can I advise the clients to do to fix this?

Thanks

    1 reply

    crchan123
    Employee
    crchan123
    Employee
    June 30, 2022

    Hi @akr! When you schedule the meeting on your end, make sure that the Require authentication to join box is not checked. I've attached an image to show you where the box is located. 

     

    If this helps, don't forget to click the Accept as Solution button below! 

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.