Audio problems

[SD2]

Hello, I have a problem with the sound via zoom. On site, I can be heard through the installed external speakers, but I cannot hear the participants on site. virtual cable is installed on the computer. In Windows, headphones (Realtek Audio) are selected as the output device and microphone (2-USB Audio CODEC) is selected as the input. The question for me now is whether I have to choose different settings here. I ask for help.

[CarlaA]

Hi @SD2 welcome, and thank you for your contribution to the Zoom community!  Our experts will get back to you with a response, but in the meantime, we encourage fellow community members to also share their knowledge on this topic!

Carla,
Zoom Community Team