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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Audio problems

ElengeM
Newcomer
Newcomer

The participants can't hear me while speaking. What can I do?

1 ACCEPTED SOLUTION

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @ElengeM,

Welcome to the Zoom Community! We're glad to have you here.

I'm sorry about the difficulty you experienced. You may check out this article for troubleshooting speaker and microphone issues.

Please let me know if this helps or if you need further assistance. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

4 REPLIES 4

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @ElengeM,

Welcome to the Zoom Community! We're glad to have you here.

I'm sorry about the difficulty you experienced. You may check out this article for troubleshooting speaker and microphone issues.

Please let me know if this helps or if you need further assistance. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @ElengeM!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @ElengeM!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

carolecullen2
Newcomer
Newcomer

Participants are either unable to hear me or my voice is garbled when I am in a meeting using my laptop (preferable).  The problem doesn't occur when I use my ipad.