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Audio endpoint incorrect cause headset no sound when plug/ unplugged headset

Abby_Chen
Newcomer
Newcomer

‎2021-12-15 06:31 PM

Hi 

 

i occur an issue about Audio endpoint incorrect when plug/ unplugged headset

Always adjust endpoint setting to correct path but when i plug/ unplugged again

this issue will show up again....

please help me to solve this problem, thank you!

 

Abby

 

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1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-12-27 08:40 AM - edited ‎2021-12-27 08:40 AM

Hey @Abby_Chen, within the Zoom desktop settings, under Audio, you will see your Microphone and Speaker output. Please ensure the right inputs and outputs are selected here and in-meeting.

 

For example,

 

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Zoom Community Moderator
he/him/his

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