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Audio Issues

Ranchgirl
Newcomer
Newcomer

‎2022-03-03 12:54 PM

I recently added a docking stations and some external monitors.  When I host/participate in a Zoom meeting, I can hear people but they cannot hear me.  When I unplug my laptop from the docking station the sound works just fine either way.  Any ideas what could be wrong?

 

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colegs
Community Champion | Employee
Community Champion | Employee

‎2022-03-04 11:32 AM

@Ranchgirl are you using the same speakers when you are docked as you do when not docked?  This sounds like the docking station is trying to change the speakers to something that doesn't exist.  When connected to the docking station, are you able to go to the Audio Settings and see any additional speakers you can select?

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