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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Audio Issues

Daniel1221
Newcomer
Newcomer

I am using Zoom in the church meetings. We are meeting in-person in the sanctuary and I am using Zoom for those who participate from their homes.

I speak using a church microphone for those in the sanctuary  and an android  phone for those who use Zoom in their homes.  And my people using Zoom in their homes complain that they can't hear my voice clearly.

When I used my laptop computer or my android phone alone (without church microphone) we had no problem. I think two sounds from my voice and the church speakers go into my phone microphone and cause some problems. What should I do to fix this problem. Thank you so much.

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