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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Annotation Cursor Freezes

Leslielaughlin
Newcomer
Newcomer

‎2023-02-12 06:41 AM

When my teacher shares her screen, I am able to enter and use annotation. About 30 minutes later, the annotation cursor freezes in the lower left corner of the screen. The meeting continues normally, but my cursor stays stuck. I am using a MacBook Pro. Is there anything I can do to fix this so I can participate in class? Thanks!

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Jameswalter
Contributor III
Contributor III

‎2023-02-12 11:30 PM

To recover the cursor, you have two options: choose command+tab to switch your application to the Zoom app. Doing so will then make your cursor visible again. Either close the Annotate tool, or continue annotating, as needed.

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