Hello,
We're having trouble with one of our hosts being unable to share their screen during meetings.
From the host:
"When I share, it shares my screen, freezes me, puts a refresh-spinning blue circle for my cursor, then signs me out and back into zoom and unshared what I was trying to share- all within a 60-second time period. I uninstalled and reinstalled zoom last week as well as cleared my cache."
We have all of our Account, Group, and User settings configured the same way:
- one participant shares at a time
- all participants can share
- only the host can start sharing when someone else is sharing
Also of note, this host - along with ~30 others who do not experience this problem - has their meetings scheduled for them (all done via an Admin account - the same one as this community post is being made by.)
I was hopeful that this would provide a solution:
https://community.zoom.com/t5/Meetings/Host-Screen-Share-Not-Working-while-participants-screen-share...
But it did not.
From the host:
"When I share, it shares my screen, freezes me, puts a refresh-spinning blue circle for my cursor, then signs me out and back into zoom and unshared what I was trying to share- all within a 60-second time period. I uninstalled and reinstalled zoom last week as well as cleared my cache."
Any suggestions?
