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Accessibility: cannot use arrow keys to navigate web pages in VoiceOver when sharing screen in Zoom

actual_parrot
Newcomer
Newcomer

‎2022-11-04 11:10 AM

I had a very disappointing experience when giving a presentation in Zoom today on web page accessibility. When I'm using Zoom, the arrow keys no longer work to navigate web pages in VoiceOver. There's no feedback; pressing the key just doesn't work. The exact same steps work fine when I'm not also running Zoom.

 

As a result, I wasn't actually able to show the people on the call how to navigate within a web page in VoiceOver, which was the whole point of my presentation.

 

Is this a bug, or something I've overlooked in the settings?

 

Steps to reproduce:

  1. On MacOS, enable VoiceOver.
  2. Open Safari. Go to any web page.
  3. Enter the web content area. Use the up and down arrows to navigate through elements in the page.
    • Expected: pressing the up and down arrows navigates between VoiceOver-accessible elements in the page
    • Actual: as expected
  4. Start Zoom.
  5. Switch back to Safari.
  6. Enter the web content area (if needed). Use the up and down arrows to navigate through elements in the page.
    • Expected: pressing the up and down arrows navigates between VoiceOver-accessible elements in the page
    • Actual: pressing the up and down arrows does nothing. There's no feedback in VoiceOver indicating that there's a problem. 
  7. Quit Zoom
  8. Switch back to Safari
  9. Enter the web content area (if needed). Use the up and down arrows to navigate through elements in the page.
    • Expected: pressing the up and down arrows navigates between VoiceOver-accessible elements in the page
    • Actual: as expected

 

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