About Voice Isolation on MacOS

[hakaniko]

Hi all,

I'm using 2021 MacBook Pro with M1 Pro CPU.

MacOS: Sonoma 14.3.1

Zoom Version: 5.17.5

When I try to use the original sound for musicians, it turns off all filters for a short time, but after 3 seconds it starts to block out a little noise.

I cannot transmit music clearly. Mic Mode: Standard is selected in Macos settings.

As I mentioned, when I turn the "original sound for musicians" button to "on", it works fine for a short time, but after about 3 seconds, a little noise cancellation comes into play again.

I need help about this situation. Thanks

[whegardt]

I have a problem that may be related. I'm convinced it is a bug in the Zoom App for MacOS.

MacBook Pro with M1 Pro CPU

MacOS: Sonoma 14.4.1

Zoom Version: 6.02

No matter what audio setting I use (and I've tried them all), it filters out sounds/tones that are not my voice. Easily duplicated when I test the microphone.  I'm using the built in microphone.

If I use the web version of zoom, it works fine and I cannot duplicate the problem. If I close Zoom and use

the Voice Memos app, it records all the sound it hears which is what I want (no filtering).

If I run the Windows version of Zoom in a Virtual Machine using Parallels, there is no problem either. It is only using the MacOS application.

The bug appears to be that filtering cannot be disabled anymore. I've been using Zoom on MacOS for over a year and this only recently became a problem about 3-4 weeks ago.

I've tried completely uninstalled Zoom, rebooting, reinstalling Zoom, but the problem is still there. I've even tried installing older versions of Zoom and nothing seems to resolve it. Very strange