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40 mins limit error for Zoom Pro User

PeterHan
Newcomer
Newcomer

‎2022-02-01 06:52 AM

Dear sir or madam,

I paid for 'Zoom Pro' in last October but currently I found the Zoom Meeting turned off after 40mins.

 

Could you check this issue and get back to me(email address follow)?

 

*********** 

Thanks.
Best Regards.

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1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-02-01 07:48 AM

Hey @PeterHan, did your license expire? You can go to https://zoom.us/billing/report to see your current or past bills/invoices. Also ensure that the license is assigned by Assigning a License. 

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Zoom Community Moderator
he/him/his

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