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2 accounts 1 email

aspenjim
Newcomer
Newcomer

‎2022-03-23 05:01 PM

I apparently have 2 accounts registered to the same email.  One is a subscription, and one is free.  I can't access the subscription acct.  I contacted sales and found out the subscription acct is registered to same email as free account.  I need to access the subscription acct.

1 REPLY 1

IP-Man
Community Champion | Employee
Community Champion | Employee

‎2022-03-23 06:41 PM

Thank you for visiting the Zoom Community to seek support. Because this case is unique to your Zoom account, 

I would suggest that you log a problem with Zoom Support at
https://support.zoom.us/hc/en-us/requests/new

 

 

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

Cheers!
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