Zoom Events-Paid Events for Puerto Rico?

[IIBABirmingham]

I noticed in a support article (Geographic availability for attending Zoom Events) that Zoom Events has geographic limits for paid events. Is it available for United States territories like Puerto Rico?

[Happytohelp123]

@IIBABirmingham  This will be available to US territories such as Puerto Rico-

Here is a list of current restricted countries:

Restricted countries or regions

• Cuba: For regulatory reasons, users in this country are currently unable to access Zoom services.
• Iran:  For regulatory reasons, users in this country are currently unable to access Zoom services.
• North Korea:  For regulatory reasons, users in this country are currently unable to access Zoom services.
• Syria:  For regulatory reasons, users in this country are currently unable to access Zoom services.
• Ukraine (Crimea, Luhansk, Donetsk regions):  For regulatory reasons, users in these regions are currently unable to access Zoom services.

[IIBABirmingham]

Thanks for your reply! For free events, I agree that it will work for anyone but those countries you listed. However, for paid events I was specifically talking about the section below. Notice that it lists United States as a country, but doesn't mention territories:

Countries allowed to attend paid Zoom Events

Attendees and special role users located in the following countries will be allowed to attend paid Zoom Events:

• Argentina
• Austria
• Australia
• Belgium
• Brazil
• Canada
• France
• Germany
• Hong Kong
• Ireland
• Italy
• Mexico
• Netherlands
• New Zealand
• Portugal
• Singapore
• Spain
• Sweden
• Switzerland
• United Arab Emirates
• United Kingdom
• United States

Note: If a paid event is set to restrict access to one of these countries, then users located in one of these countries will not be allowed to register for the event.

[KGreene1]

I have someone in Puerto Rico trying to register for a paid event and the register button is :whited" out and won't let them click it. Does anyone know why???