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Zoom Events Cloud Recording Settings

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Twiggy
Explorer
Explorer

‎2022-01-30 12:44 PM

Is there an option for adjusting the resolution on cloud recording with a Zoom Event?

 

At the moment our recordings are 640p, we have HD enabled within our Zoom account?

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DeniseLahat
Community Champion | Customer
Community Champion | Customer

‎2022-01-30 01:02 PM

You need to ensure that Zoom enable HD 720 on your account.  For a Zoom Event you can also ask for a 1 time 1080 if you have a Pro License (if you have Business or plus then you are entitled to have 1080 on your account). 

 

If this was helpful then pls mark Accept as Solution

Denise Lahat
_____________________________
Need more help? https://get.events/
and join our FB group https://www.facebook.com/groups/zoomeventpros

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DeniseLahat
Community Champion | Customer
Community Champion | Customer

‎2022-01-30 01:02 PM

You need to ensure that Zoom enable HD 720 on your account.  For a Zoom Event you can also ask for a 1 time 1080 if you have a Pro License (if you have Business or plus then you are entitled to have 1080 on your account). 

 

If this was helpful then pls mark Accept as Solution

Denise Lahat
_____________________________
Need more help? https://get.events/
and join our FB group https://www.facebook.com/groups/zoomeventpros
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