Zoom Events Cloud Recording Settings

[Twiggy]

Is there an option for adjusting the resolution on cloud recording with a Zoom Event?

At the moment our recordings are 640p, we have HD enabled within our Zoom account?

[DeniseLahat · Accepted solution]

You need to ensure that Zoom enable HD 720 on your account.  For a Zoom Event you can also ask for a 1 time 1080 if you have a Pro License (if you have Business or plus then you are entitled to have 1080 on your account). 

If this was helpful then pls mark Accept as Solution