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Zoom Crashed While Converting Recording

CHarris401
Newcomer
Newcomer

Zoom crashed while my webinar recording was converting. There's no trace of the recording on my laptop, or in the Zoom account. Does anyone know if the recording could be anywhere?

2 REPLIES 2

NinaClareAndres
Newcomer
Newcomer

Were you able to get your video back? This just happened to me. 

vorcisphysician
Newcomer
Newcomer

I just experienced the same exact problem. I placed a ticket and pending a response