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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Webinar recording - wrong location and wrong option

JakeM
Contributor I
Contributor I

‎2023-01-23 06:08 AM

I was running a Webinar with multiple people taking turns as Host. The Webinar was set to record both Gallery and Speaker modes to the Cloud. One person was the Host and when they left the Webinar, they hit the wrong button and accidentally ended the Webinar for everyone. I immediately restarted the Webinar and reclaimed Host status. However, the previous recorded portion of the Webinar was now saved to MY computer and NOT the cloud. In addition, only the Gallery version was saved and NOT the Speaker version. BTW, the second portion of the Webinar that I had restarted was saved to the Cloud with both Speaker and Gallery options.

 

Why was the first portion saved to my computer?

Why was only the Gallery option saved?

 

NOTE TO ZOOM:  Why do you put both of the log-off buttons right next to each other? It make a mistake very easy to happen!

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