Webinar Recording

[Jausbrook]

I have the free version of zoom. My boss has the paid version and added webinars to my account for a month so we could host a meeting. After the month was done, I went back to the free version.

I need a webinar recording from that month and I can't find it anywhere. I know I recorded it. Where would I find it?

[Frank_TB · Accepted solution]

Hello,

Generally, recordings go the either the local hard drive or the Zoom cloud. 

This support article  will explain how to look for a local recording;

https://support.zoom.us/hc/en-us/articles/206277393-Finding-and-viewing-local-recordings 

If you recorded to the cloud as host and then stopped having a licensed account the file may be  trapped in the cloud. Zoom Cloud recordings can be sometimes be accessed again if you pay for a pro account again. If you were not host, then a cloud recording goes to the cloud hosting of the person who scheduled the meeting.

Note: Typically, you can recover deleted cloud recordings within 30 days of deletion. However, there are several settings that can affect this recovery period.

https://support.zoom.us/hc/en-us/articles/216378863-Recovering-a-deleted-local-or-cloud-recording 

If you plan on having short term Zoom paid accounts in the future I suggest that you  download any Zoom recordings you need before the account is cancelled or expires.

Regards

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