cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Webinar HD - Zoom support unavailable?

AlicePersson
Newcomer
Newcomer

‎2021-09-17 01:36 AM

Hey Zoom Community!

I am desperately trying to achieve higher quality on my webinars. But it says in the "Group HD information" that the support is temporarily unavailable. Is this really the case? Is there any chance I will be able to host my webinars in HD?

Thanks,

Alice

Preview file
61 KB
0 Likes
2 REPLIES 2

DeniseLahat
Community Champion | Customer
Community Champion | Customer

‎2021-09-17 07:21 AM

You need to be Admin and have a PRO license to have GroupHD enabled.  Just ask Zoom support to enable it for you.   Make sure you are in Speaker view and FULL SCREEN mode.  Also request Zoom enable HD for Attendees in the WEBINAR.

 

 

Denise Lahat
_____________________________
Need more help? https://get.events/
and join our FB group https://www.facebook.com/groups/zoomeventpros

Cassandra
Newcomer
Newcomer

‎2022-01-17 04:55 AM

Where can I find the emailadress to the support so that I can as for full HD? 

0 Likes