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Switching computers - OnZoom

Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-09-25 11:02 AM - last edited on ‎2023-12-12 11:01 AM by Community Moderator | Employee

I attended an OnZoom event from my laptop and then wanted to switch to my desktop.

 

When I tried to login to the event on my desktop, it said I had already logged in from another device - even though I was logged out from my laptop.

 

Is switching devices not possible?

 

Thanks

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1 REPLY 1

AustinP
Zoom Employee
Zoom Employee

‎2021-09-27 09:55 AM

@Rupert,

 

The best way to go about switching devices for OnZoom events is to access your 'Tickets' dashboard (https://on.zoom.us/e/view/t/order) from the device you wish to use to join the OnZoom event. 

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