OnZoom Meeting Co-Host Waiting Room Admissions | Community
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Rupert
Community Champion | Customer
Community Champion | Customer
September 25, 2021
Solved

OnZoom Meeting Co-Host Waiting Room Admissions

  • September 25, 2021
  • 1 reply
  • 0 views

Should a Co-Host of an OnZoom Meeting be able to see and admit people from the Waiting Room?

 

I was Co-Host in such an event, and I wasn't seeing anyone come in via the Waiting Room (a process I am normally very familiar with). I believe the Host was seeing people and admitting them - but I would have expected to see some. 

 

Thanks

 

Rupert

 

 

    Best answer by AustinP

     

    Pasting this from the Help Center article: Waiting Room options

    Who can admit participants from the waiting room?

    Note: If Users not in your account or Users who are not in your account and not part of the allowed list is selected, you can specify who can admit participants that are in the Waiting Room.

    • Host and co-hosts only: Only the host and co-hosts can admit participants that are in the Waiting Room.
    • Host, co-hosts, and anyone who bypassed the waiting room (only if host and co-hosts are not present): Only the following people can admit participants that are in the Waiting Room.
      • Host or co-hosts
      • Participants are bypassed the Waiting Room (they can only admit other participants if the host and co-hosts are not in the meeting)

     

    @Rupert , were you using an account from within the same account as the Host of this meeting? 

    1 reply

    AustinPAnswer
    Employee
    September 27, 2021

     

    Pasting this from the Help Center article: Waiting Room options

    Who can admit participants from the waiting room?

    Note: If Users not in your account or Users who are not in your account and not part of the allowed list is selected, you can specify who can admit participants that are in the Waiting Room.

    • Host and co-hosts only: Only the host and co-hosts can admit participants that are in the Waiting Room.
    • Host, co-hosts, and anyone who bypassed the waiting room (only if host and co-hosts are not present): Only the following people can admit participants that are in the Waiting Room.
      • Host or co-hosts
      • Participants are bypassed the Waiting Room (they can only admit other participants if the host and co-hosts are not in the meeting)

     

    @Rupert , were you using an account from within the same account as the Host of this meeting?