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Screen Share - Webinar Controls Displaying as Black Box

SEMJMC
Participant
Participant

I was sharing my screen (PowerPoint and then a video) in fullscreen mode.  The attendee view showed a black box where my controls were located, which blocked part of the shared content.  I don't believe I had this problem before.  Any ideas?

4 REPLIES 4

TBanks
Newcomer
Newcomer

 

WOW! I wish we could receive a solution because this occurs when I'm sharing videos, PowerPoints, etc. Very annoying especially during a huge presentation. 

 

During my last webinar, I made a point of not sharing my screen in full-screen mode on my computer and did not have this "black box" problem.  Not sure if it's a full-screen display issue??

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @SEMJMC 

 

You may want to look at these options in your Zoom settings:

 

Rupert_0-1632766777574.png

 

 

Thanks.  Will give it a try.  👍