Recording won't open.

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2021-11-24 06:34 PM
I have been doing weekly recordings with a group I host. I hit record, do my talk, then end recording. This time it didn't do the buffering the final normally does. Instead I go to where I find the file and it looks different then it normally would. It says Double_click_to_convert.
I click on it it bring it to a windows media player extension, which its never done before. It won't play. Any help is appreciated.
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2021-12-07 01:02 PM
Hey @Headward33, if locally recorded, you can find that recording in your Zoom desktop client, under 'meetings' 👉 'recorded' and you will see the locally recorded videos from there. You can also go to zoom.us/recording to see all cloud recordings if available or the path for local recordings.
Hope this helps!
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2022-04-28 01:23 PM
Thanks but I can find my recordings, but they won't open for some reason.

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2022-09-20 11:48 AM
Hello, I have same issue like @Headward33 and @Sandi1 . What is the solution?

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2023-10-07 05:24 AM
I have the same issue. I can find the recording, it won't open and it also asks to convert.
