No Template dropdown menu

[GregPacheco]

I am an Administrator on a Business Account and I am not able to create or save a Template.  The dropdown menu does not appear below the Description field.  Do I have to turn this on in the Settings?  I cannot find it. 

Help

[Ray_Harwood]

Hi, @GregPacheco –

There are several kinds of templates. What type of templates are you trying to create?  One of these articles might be helpful:

• Meeting templates
• Webinar templates
• Zoom Phone templates

If it’s something else and you can’t find an article in the Zoom Support area, let me know the specifics and I’ll try to assist. 

[Michelle20]

I do not have a 'save as template' option at the bottom of the page when creating meetings. I have a business account and the article on "Meeting Templates" was not helpful. Please advise. 

Sincerely, 

Michelle20

[Ray_Harwood]

Welcome to the Zoom Community, @Michelle20.

Are you using a Generated Meeting ID, or the PMI?

 
A Generated ID is a requirement for templates. 

[Michelle20]

Thank you for your response. I am using generated ID. I am also on a Mac if that has any impact. 

[Ray_Harwood]

You have to click on the name of the Meeting, not the Edit button. 

Then see it:

[Michelle20]

Got it! Thank you very much!!