I cannot get Confirmation Email to Registrants Send after registration approval

[chichichi]

I need help!!

I set webinars with "registration required" and "Manually approve". I haven't got Confirmation Email to Registrants Send after registration approval from yesterday.  I registered by company account and my personal ones(Gmail and Yahoo).

Zoom support told me about IP setting<https://support.zoom.us/hc/en-us/articles/360032808951-Not-receiving-emails-from-Zoom> but I don't understand I cannnot get it to my personal account.
What should I do?? Is this incident?  Anybody happen same thing?

[nao3003]

I have the same problem since yesterday (August 9). I usually receive a confirmation email, but I have not received it. It is not in my spam folder either. I also asked two of my colleagues to register, but they did not receive it as well.

[chichichi]

Are you in Japan?  This incident happens only in Japan??

[nao3003]

Yes, I am in Japan. Unfortunately, I do not know the situation in other countries, as I have only tested with co-workers in Japan.

[chichichi]

same to me...　どうしましょ？？？

[chichichi]

nao-san

I guess this incident recovered.  

[nao3003]

Thanks for letting me know, chichichi-san! I also got an email from Zoom saying they fixed the error. That's a relief to both of us.😊

[pdpkc]

I know this is old news for some but I am not receiving email confirmations after I register for a webinar.  I cannot get anyone from Zoom to help me with this and it is quite frustrating.  Did any of you get it figured out?

[chichichi]

I can imagine it's so frustrating.  Since when you have trouble?  Did you check your spam folder?

[pdpkc]

Yes checked Spam.  Nothing there.  No emails are coming through at all.

[chichichi]

mmm..  In Japan I get Webinar confirmation mails, so I think it's not incident.

You type your correct Email address, don't you??   Do you get Remainders?