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How to record Zoom webinars in HD

RobertGemmell
Newcomer
Newcomer

‎2021-09-10 04:48 PM - last edited on ‎2022-01-26 09:41 AM by Community Moderator | Employee

I am trying to record my Zoom webinars in HD but cannot do so - for some reason the default is low resolution. 

 

The Zoom  live-chat does not understand my questions - can anyone help? 

 

I have a Zoom webinar and Pro package. 

 

Thanks

 

Robert 

2 REPLIES 2

Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-09-10 06:57 PM

Hi @RobertGemmell 

 

You need to have "Group HD" enabled by Zoom on your account to have HD video.

 

https://support.zoom.us/hc/en-us/articles/207347086-Group-HD

 

Rupert

 

 

 

0 Likes

RobertGemmell
Newcomer
Newcomer
In response to Rupert

‎2021-09-10 10:37 PM

Looks like Zoom support is temporarily unavailable!! Oh well 

0 Likes