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Converting a meeting to a webinar - no option

EllieB
Newcomer
Newcomer

I have the page of advice telling me how to convert a meeting to a webinar however when I view the meeting the only buttons to the right are start, edit and delete. There is no option to convert on any of my meetings. Does this mean that I cant convert? Thanks.  

3 REPLIES 3

Ohkawa
Community Champion | Customer
Community Champion | Customer

Hi, @EllieB 

The article you are looking for is below.

Converting meetings and webinars – Zoom Support

From the meeting list, click on the name of the meeting to go to the details view screen, where you will see "Want a webinar instead of a meeting? Convert this Meeting to a Webinar".

Ohkawa_0-1664098866113.png

Ohkawa_1-1664099000882.png

 

 

We have the same problem. When following the above steps, there is no text that says 'want a webinar instead of a meeting?'

We have added a webinar license and are able to create a webinar but need to change a current meeting into a webinar, however don't seem to have the option. Any assistance is appreciated.

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @khickman,

Welcome to the Zoom Community! We're glad to have you here.

Kindly doublecheck if the webinar license has been assigned to the host who will be converting the meeting to a webinar. Also, the scheduled meeting must use an automatically generated meeting ID; it cannot be scheduled with PMI.

Let us know if you need further assistance.


Mark
Zoom Community Team
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