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Cannot use a CSV file to import speakers in my session

vincam
New Member
New Member

Hello,
I'm using Zoom Sessions and I'd like to import my speakers into a session via a CSV file.
I've been doing this for a long time on Zoom Webinar, but here, I can't import my CSV file (which conforms to the downloadable template and is not UTF-8 encoded, as I've seen that this can cause problems). The file contains 5 or 6 names and e-mail addresses and is 320 bytes long... but I get the message “this file exceeds the maximum size limit”.
I'm using Firefox, all my browser extensions are disconnected for the Zoom site and events.zoom.us
I don't understand. Have you ever had this problem, and what's the best way to solve it?

3 REPLIES 3

DeniseLahat
Community Champion | Customer
Community Champion | Customer

Go to the SPEAKERS tab and click on ...  See attached screenshot

Denise Lahat
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I know that. I explained in my post that it wasn't the issue : the issue is that I can't import my CSV file because every time I try to do so, I get the message “this file exceeds the maximum size limit”.
I put some details in the original post.

vincam
New Member
New Member

This is actually what I made. It's not the issue. The issue comes from the message which shows “this file exceeds the maximum size limit”. I can't import the CSV because of this. I gave details on the previous post.